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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Whitney Chandler

November 11, 2023

1  out of  5 rating by Whitney Chandler
"First, back in May they insured the wrong car and charged me for it! Not sure how that happened when there was no VIN #. Second, I have called several times since JUNE in regard to a canceled policy refund in which the woman told me I would be refunded for. Each time that I call I am told they will look into it and never call me back! Now, my premium has went up almost $100 within the last month! I sent an email to the owner about a month ago and NOTHING! I will be cancelling my policy. This is extremely overwhelming and unprofessional. I rarely had issues prior to this year!!"
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Calvin “Ed” Reames

November 11, 2023

5  out of  5 rating by Calvin “Ed” Reames
"Promptly handled my service request."
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Suni Hakim

November 24, 2022

5  out of  5 rating by Suni Hakim
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Brian Parker

May 14, 2022

5  out of  5 rating by Brian Parker
"Definitely one of the BEST insurance agents you’ll ever know! Through the years, Vernon and his team have helped me with numerous policies, everything from renter’s to homeowners and multi-vehicle to personal/business umbrella policies. Not only do I receive personalized attention where the staff know me by name, but I also have the most coverage for the least amount of money. Small business owners like myself have to watch expenses closely and Vernon always makes sure that the numbers and coverage make sense. Thanks Vernon!"
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Sage Nightingale

February 17, 2022

5  out of  5 rating by Sage Nightingale
"Clean office, helpful staff."
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Sean Alford

August 24, 2021

5  out of  5 rating by Sean Alford
"Catherine is amazing! She goes above and beyond to make things happen. What a pleasure to work with!"
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Stephanie Hughes

August 19, 2021

5  out of  5 rating by Stephanie Hughes
"Catherine was amazing helping us get everything set up for our insurance on our new vehicles and both of our houses. Anytime we have had questions, she has been fast to respond, and has taken care of any issues we came across (silly banks) shes very professional and respectful! We are so happy to switched to this insurance!"
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March 11, 2021

5  out of  5 rating by Keri
"Very helpful and friendly."
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Sj Nana

August 13, 2020

5  out of  5 rating by Sj Nana
"Love my advisor Sandi."
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Catherine Selgren

March 6, 2020

5  out of  5 rating by Catherine Selgren
"Before working with Vernon Donovan, the team helped me with my personal and business insurance needs! Everyone is very knowledgeable, personable and professional!"
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Ytinu Jzar

December 12, 2019

5  out of  5 rating by Ytinu Jzar
"Great people"
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Bettie Kennedy

February 15, 2019

5  out of  5 rating by Bettie Kennedy
"Best insurance company I have found"
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Trevor Hess

February 22, 2018

5  out of  5 rating by Trevor Hess
"Aaron Whitley is responsive, caring and ensures he protects you and your family! He has great customer service!"
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Sarah Wright

May 31, 2016

5  out of  5 rating by Sarah Wright
"Vernon & his staff do a great job and go above to make sure his clients are happy! Highly recommend them!!"
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Julian Harden

May 31, 2016

5  out of  5 rating by Julian Harden
"Vernon is a awesome and extremely professional insurance agent. I've been working with several insurance agents but this office made me feel as though I truly mattered and their depth of knowledge in my opinion is unsurpassed. Truly enjoyed the experience. Thanks!!"
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May 19, 2016

5  out of  5 rating by Adotwhitely
"These guys are amazing!"