State Farm® Insurance Agent Vernon Donovan

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Belvi Dere

May 29, 2025

5 out of 5

"Falisia Pelote was attentive and full of critical knowledge. She took the time to explain all of the details clearly and was patient with all of my questions. The customer experience was phenomenal. Completely satisfied and would recommend."

Mimi Goodwin

April 2, 2025

5 out of 5

"Falisia Pelote is a gem! I truly appreciate how responsive she was to my requests and took care of it immediately. She then called to update me that it had been done and got me a better rate. Great customer service!"

We responded:

"Thank you for taking the time to share your experience! We’re so happy to hear that Falisia provided exceptional service and was able to address your requests promptly while finding you a better rate. She truly is a gem, and we’re lucky to have her on our team! Your kind words about our customer service mean so much to us, and we’re thrilled that you had such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!"

c c.f. Valarie West

May 30, 2024

5 out of 5

"Vernon Donovan has been my insurance agent for 10 + years. He and his staff are very professional and are eager to satisfy. In addition to handling mortgage insurance for several properties, Vernon Donovan has contributed items for my family reunion."

Suni Hakim

November 24, 2022

5 out of 5

"Excellent"

We responded:

"Thank you for trusting us as your insurance carrier. We look forward to serving you for a long time to come. "

Sage Nightingale

February 17, 2022

5 out of 5

"Clean office, helpful staff."

Stephanie Hughes

August 19, 2021

5 out of 5

"Catherine was amazing helping us get everything set up for our insurance on our new vehicles and both of our houses. Anytime we have had questions, she has been fast to respond, and has taken care of any issues we came across (silly banks) shes very professional and respectful! We are so happy to switched to this insurance!"

Sj Nana

August 13, 2020

5 out of 5

"Love my advisor Sandi."

Ytinu Jzar

December 12, 2019

5 out of 5

"Great people"

Bettie Kennedy

February 15, 2019

5 out of 5

"Best insurance company I have found"

Sarah Wright

May 31, 2016

5 out of 5

"Vernon & his staff do a great job and go above to make sure his clients are happy! Highly recommend them!!"

Adotwhitely

May 19, 2016

5 out of 5

"These guys are amazing!"

Mark Molloy

May 27, 2025

5 out of 5

"Great office staff! Very knowledgeable of all different types of insurance and ways to even help you save money on premiums, and overall cost. Falisia Pelote went far beyond the call of duty as I was in a dire situation and she handled everything so smoothly. I would highly recommend Vernon Donovan State Farm Insurance to handle all of your insurance needs."

We responded:

"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you had such a positive experience with our office staff and that Falisia was able to assist you during a challenging time. Providing knowledgeable guidance and personalized support is always our top priority, and it’s wonderful to hear that you felt well taken care of. Your recommendation means the world to us, and we’re honored to be your trusted choice for insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out!"

Steve Beaty

March 9, 2025

5 out of 5

"Service is great."

We responded:

"Thank you for your kind words! We’re so glad to hear you’re happy with our service. Providing great service is always our top priority, and we truly appreciate your feedback."

Calvin “Ed” Reames

November 11, 2023

5 out of 5

"Promptly handled my service request."

Brian Parker

May 14, 2022

5 out of 5

"Definitely one of the BEST insurance agents you’ll ever know! Through the years, Vernon and his team have helped me with numerous policies, everything from renter’s to homeowners and multi-vehicle to personal/business umbrella policies. Not only do I receive personalized attention where the staff know me by name, but I also have the most coverage for the least amount of money. Small business owners like myself have to watch expenses closely and Vernon always makes sure that the numbers and coverage make sense. Thanks Vernon!"

Sean Alford

August 24, 2021

5 out of 5

"Catherine is amazing! She goes above and beyond to make things happen. What a pleasure to work with!"

We responded:

"Thanks Sean. Catherine is amazing."

Keri

March 11, 2021

5 out of 5

"Very helpful and friendly."

Catherine Selgren

March 6, 2020

5 out of 5

"Before working with Vernon Donovan, the team helped me with my personal and business insurance needs! Everyone is very knowledgeable, personable and professional!"

Trevor Hess

February 22, 2018

5 out of 5

"Aaron Whitley is responsive, caring and ensures he protects you and your family! He has great customer service!"

Julian Harden

May 31, 2016

5 out of 5

"Vernon is a awesome and extremely professional insurance agent. I've been working with several insurance agents but this office made me feel as though I truly mattered and their depth of knowledge in my opinion is unsurpassed. Truly enjoyed the experience. Thanks!!"